FREQUENTLY ASKED QUESTIONS
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Whether you are a new or existing customer, Pay Per Head recognizes that you may have questions about who we are and how we can be of service to you. We want you to feel comfortable about doing business with Pay Per Head. If you have any questions that are not answered on the following list, please contact us at 1-866-737-4323, or e-mail us at support@payperhead.com.
Where is Pay Per Head located?
Pay Per Head is located in Panama City, Panama.
How long have you been in business?
Pay Per Head started in 1991 as one of the original offshore sportsbooks offering full service to customers throughout the world.
How do I get started with Pay Per Head?
Call us toll-free at 1-866-737-4323. You will provide our sales representative with limited contact information, such as your first name, phone number, and e-mail address. Once we have your contact information, you will give us your estimated number of players, your desired gaming options, and the method your players will use to place their wagers. Based on the information you provide, we will establish the appropriate rate per player to best suit your needs. You will then send us a small initial deposit to set up your account. At this point, you will provide a list of your players and their desired account passwords, as well as their credit limits, wager limits, and other customized settings. We will then assign your account ID’s and verify your passwords. You will give your players their account ID’s and passwords, the wagering site address and phone number(s), and they will be all set to get in on the action.
How about records pertaining to my account — are they confidential?
We keep all information pertaining to agents and their players in the strictest of confidence. That information is accessed only by our supervisory and management staff. The customer, on the other hand, is solely responsible for password confidentiality. Pay Per Head is not responsible for password usage by any person other than the customer to whom the password was originally issued.
What are your hours of operation?
Pay Per Head is open 24/7, every day of the year.
Can my players wager on all sports?
Pay Per Head can set up your agent account to accept all types of wagers on all major sporting events, including American football, basketball, baseball, hockey, automobile racing, horse racing, golf, tennis and soccer. Casino games are also available on a fee basis.
What are the minimum and maximum wagers?
Telephone wagering:
Minimum: $25
Maximum: Customized for each player
Online wagering:
Minimum: $1
Maximum: Customized for each player
Can my players make telephone wagers using their internet account?
At Pay Per Head, your players have one account number for both telephone and internet wagering. They can make telephone wagers on their internet account, but the telephone wagering minimum will be in effect.
How do I deposit funds into my agent account?
Western Union — This is a very popular means of making a deposit. Western Union is an international money transfer system for transferring funds between individuals. Now, you can make a Western Union deposit from your home. For complete deposit instructions, please call Pay Per Head at 1-866-737-4323.
Bank Wire Transfer — You may deposit to your Pay Per Head account by sending funds from your bank to ours. Bank Wires will be credited immediately upon receipt of transfer, usually in 1-3 days. Please call Pay Per Head for Bank Wire instructions at
1-866-737-4323.
NETeller — log onto NETeller.com.
Other Deposit Options — Click here to visit our page entitled “Deposit Methods”.
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